Along with the launch of the new membership system "MGH Rewards Club",
we are rolling out the "MGH Rewards Club App" on April 1st.
In addition to standard functions such as for making reservations and exchanging points,
it has convenient, member-exclusive functions such as a "Smart Concierge".
Necessary functions – such as reserving accommodation, exchanging points,
or confirming your member information – are integrated in the app.
You select your hotel from a list. You can also narrow down the price range and room type.
You can exchange points for vouchers and gifts, and you can check your member stage, accumulated points, and accommodation history.
You can use vouchers by presenting the QR screen when you check-in.
Only members who have downloaded the app will receive notifications of special vouchers or campaigns.
This function lists attractive campaigns for you. You will receive all the updates about our campaigns.
It has a concierge function that allows you to request equipment, make other room requests, or obtain tourist information around the area during your stay.
Mobile request(From 7 days before your stay)
With just the touch of a button, you can request hotel rental equipment and rooms you prefer. You can check the status with a reply from the hotel staff at a later date and prepare for your trip with peace of mind.
Smart QR check-in(From 18:00 the day before your stay)
You no longer need to reply to inquiries about your reservation, or go through pre-registration of guest information, etc. when you use QR check-in. Please experience the ease and speed of QR check-in.
Weather information(From 7 days before your stay)
You can check a seven-day weather forecast for your hotel's area.
Tourist information(From 7 days before your stay)
You can find carefully selected tourist information for the area around your hotel.
7 days before check-inStart using Smart Concierge
Available from 7 days before you need to check-in. Let's get ready for the trip!
5 days before check-inArrange equipment and rooms by mobile request
With just one tap, you can easily request such things as "I might want to rent a trouser press at the hotel" or "I'd prefer a room on a higher floor"!
4 days before check-inResponse from hotel staff to mobile request
You'll get a reply such as "Thank you for your request" for the trouser press, "We will try to meet your request if the situation on the day allows" for a room on an upper floor. If you know the status in advance, you can prepare for your trip with confidence.
3 days before check-inCheck the weather in the hotel's area
You can check the weather and temperatures in the hotel's area, so you can bring the gear and clothing that you need.
The day before check-inYou can prepare your QR check-in
No need to bother with entering information when you want to prepare a QR check-in. A QR code screen is issued with just 2 taps.
On the day of check-inSearch for something to fill newly free time from local tourist information
Didn't take the time to check local hot spots …? The smart concierge sightseeing button will help you quickly find sightseeing spots near the hotel.